FFL Transfer Process
How do I facilitate a FFL transfer?
Make your purchase or win your auction and complete the transacton with your
seller. Email chris@cpwsa.com the fax number, or email
address of the seller. We will fax or email them a copy of our FFL. Your
seller, or your seller's FFL will ship your item to us, upon receipt, we will
contact you with additional information on the actual transfer and paperwork
process. Be sure to include your contact information in the email to us so we
know how to contact you when your shipment arrives.
Returns Related Questions
What if I am not satisfied with a product after I've tried it?
While we obviously can't provide refunds on products that have been used or
installed, if
you've bought a product from us and just aren't happy with it, we will contact
the manufacturer on your behalf to see if there are any options available to ensure your satisfaction.
Shipping Related Questions
Where is my tracking number?
When you place your order via the website, you have a pull down menu option
with several shipping methods available. If you want a tracking number you
should select either Fedex or UPS shipping. If you do not select a
preferred shipping method, we will ship either standard or priority U.S. Mail or
UPS depending on what needs to be shipped. Tracking is not available for
standard or priority U.S. Mail. If we ship UPS or Fedex, the
email address you provide in the order form will be set up for updates by the shipper directly
so you are advised on shipping status, delivery, etc.
Do you ship internationally?
For a number of reasons, we have stopped shipping internationally. We
can only ship orders within the United States, it's territories, or to an APO.
We still get orders placed via the website from customers who don't know we've
stopped shipping internationally. In these cases, we simply cancel the
order and the customer's credit card is not charged.
Can I place my order over the phone instead of via the website?
Yes, you can. Understand however, that we are a small business and
certainly not a call center. If you call and get voicemail, please leave a
message and state you want to place an order over the phone. We'll call
you back as soon as possible and obtain your information. You may also
submit the order via the website and select the "Call for Credit Card Info"
option. This allows us to know what you're ordering beforehand to ensure
availability when we call you back for your credit card info.
When will my order ship out?
Unless you get an immediate response back from the website notifying you of a
delay, all orders ship out same day or next day. In the event an item or
items are out of stock, you will be notified via email as soon as possible, and
will have the option to substitute a similar product, leave the product on
backorder, or cancel that/those item(s) from your order. If we're off
shooting a match somewhere, your emailed response will have the anticipated ship
date in the subject line. Good or bad, I'm a shooter first and a business
man second. While this does result in small delays in shipment at times,
our customers can rest assured that we are doing "extensive field testing" of
the products we carry to ensure they're up to our standards of excellence.
Why did I receive an email stating my credit card transaction was denied?
In situations where our credit card processing company denies transactions,
we will notify you via email. If this happens, you should call the customer service
number on the back of your credit card to resolve the issue. A denied
transaction doesn't always mean the credit limit has been exceeded on the card.
In some cases, if you incorrectly enter the expiration date, billing address, or other information
specific to the card used, this will cause the transaction to be denied.
Each card issuer seems to have different reasons for denying a transaction.
When our card processing company denies a transaction, that order is
automatically cancelled and will need to be resubmitted via the website once the
reason for the denied transaction is resolved.
Product Specific Questions
Nordic Components
Will a "+ whatever" Nordic Components tube extend beyond my barrel which
is "X" inches long?
Use the Tube Specs link
here, or on the Nordic Components page to find out exactly how long each tube
extension is. As the Nordic barrel nuts are different lengths for
different guns, a +5 Remington tube doesn't have the same overall length as a +5
Benelli tube. Measure from the point where your barrel nut meets the
forearm, to the end of your barrel and you can easily determine which tubes
will, or will not extend beyond your barrel. Keep in mind you have the
option of the extended tube cap which is 3/4" longer than the standard end cap
supplied with the Nordic tube, and also that extended choke tubes like Briley or
Carlson, if used, add
length to your barrel as well.
Should I get the Warren rear or the Sevigny rear?
Do you like Ford or Chevy trucks? Ok, I 'm kidding....somewhat.
The notch specifications on the two rears is the same, which is .150. So, the issue is mostly
the physical or cosmetic difference in the Warren vs. the Sevigny rear.
Some people prefer the Warren because they feel it's design directs their eyes
up to the notch, while others prefer the straight blade look of the Sevigny.
They're both great sights.
I didn't get the results I expected with my .215/.245 front?
The manufacturer statements on the expected results for the .215 or the .245
tall front are a general claim. There are too many variations in loads,
bullet weights, velocities, shooter tendencies, etc. for any manufacturer to say
without exception you use "this" to get "this". The manufacturer's
statement in this case is generally, at 20 yards, use the .215 front for a six
o'clock hold and the .245 front for a POA/POI hold. At 7 to 10 yards,
you're not going to see as much difference between the POA/POI between either height front sight.
Some customers have reported they generally use the .245 front for the Glock 24,
34, 35 model long slide guns, and the .215 front for all other Glock models for
a point of aim/point of impact result.
Where's TruGrip?
About five years ago,
CPWSA
was advised TruGrip would no longer be available through distributors or
dealers, only direct from the manufacturer. At this point, we could no
longer sell TruGrip. We are now able to offer a similar product called
Gorilla Grip. Why CPWSA
is still listed as a TruGrip supplier on the TruGrip website, we can' answer.
I've seen you compete with products that you don't sell?
CPWSA was not designed,
nor are we trying to be, everything to everybody. For example, we do not
sell the scope I use on my competition rifle. I wanted to become a dealer
for that product line, but that manufacturer requires a retail storefront which
we do not have. There are many good products available that we do not
sell. On the other hand however, we will not sell any product that we do
not believe is a best in class product. Long time customers have likely
seen some products that have come and gone from our website. These were
products that didn't live up to our expectations for reliability or durability.
While I may not have personal experience with a few of the products we sell, I
have the opinion of shooter's whose opinion I respect, that guide our decision
as to which products we offer, or in some cases choose not to offer.
Does CPWSA
sponsor shooters?
Based on the size of our business, while we would like to, we aren't able to
offer "full boat" sponsorships to anyone. We do offer some limited
sponsorship agreements with several shooters, but are not looking to expand our
sponsored shooter base at this time. We honor and value the friendships
and relationships
we have with our sponsored shooters as well as our customers all over the
country.
I see CPWSA
logos on a lot of shirts out there?
Yes, a lot of our friends and customers choose to wear
our logo on their match jersey. We are honored that this is the case. Techwear, Reviwear, and Gemini have our logo on file and have instructions to allow anyone who
wants to use our logo on their shirt to do so with no special permission
required. With that said, this means there are a lot of shooters who have
our logo on their shirt who are not formal representatives of our company or
sponsored shooters. Other than the custom
jerseys offered by the aforementioned companies, our CPWSA polos
and tee shirts are quite the stir in the fashion world as well. We hear
some black tie events even allow entry in our outwear in lieu of formal evening
attire. That's good stuff right there. If you see somebody out there
sporting our logo and acting the fool, please don't hold us accountable.
I notice CPWSA
sponsors a lot of matches?
We support those who support us. Based on the ever increasing number of
3 gun, USPSA, LE, NRA, IDPA, steel challenge type, charity, Toys for Tots, youth
seminars, and other worthwhile matches and causes, we've struggled more
every year deciding what events to sponsor. The fact is, we can't continue
to sponsor matches with the decision making process we've used in the past; which was, if you asked, we would
sponsor or support in some way. We have begun a method of tracking
shipments by state and region, in addition to logging customer comments when
orders are placed thanking us for sponsoring "X" match, as a method of
determining which matches we sponsor; and of those we sponsor, to what extent.
Matches in our high shipment states and areas, or matches referenced in customer
comment feedback will continue to receive sponsorship from us. We are
aware, of course, that we will always ship more product to Texas than we do
Rhode Island or example, and we utilize a "per capita" type filter when making
our determinations. The last thing I want to do is start a "buy this
from us and we'll give you this, or this at a discount", or "buy 3 guns from us
and we'll give you one". In my mind, that isn't a sponsorship at all.
There are some suppliers, and gun manufacturers who take that approach and I
suppose it is smart business, as they get the same advertising visibility at a
match as the company that donated products or money outright, but didn't require
a purchase. We'll see how our new system works and go from there, but we
will never require a purchase to sponsor a match. If it gets to the
point where we have to do that, I'll take the shingle down.
